
Great service! The plumber was friendly, professional, and arrived on time. The shower repair was done efficiently, and everything is working perfectly. Very happy with the service and would definitely recommend them!

Plumber & Gasfitter in One
Hot water system repairs in Atwell for gas storage and continuous flow units, from no hot water to a dripping relief valve. Epi holds gasfitting permit GF24860 and plumbing licence PL11241, and every quote is free. He finds the real fault and tells you plainly whether a repair is worth doing.
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Gas Storage & Continuous Flow
A hot water system that stops working, runs lukewarm or starts leaking usually has one clear cause. On a gas unit it could be the pilot, the ignition, a valve or the gas supply itself. Guessing costs time and parts, so Epi tests before he replaces anything.
He repairs gas storage and continuous flow systems, and Rheem is the main brand he works on. With a plumbing licence and a gasfitting permit, he can look after both the water side and the gas side of the unit. Hot water sits alongside the general plumbing around Atwell Epi takes on, from leaking taps to new pipework.
Some faults are quick fixes, such as a worn relief valve or a pilot that won’t stay lit. Others point to a system near the end of its life. Either way, you get a straight answer and a free quote before any work starts.
Common Faults
Most hot water system repairs start with one of five problems. The signs can overlap, which is why Epi checks the unit before he quotes.
What you noticeCold water from every hot tap, or a continuous flow unit that shows an error code and won’t fire.
How Epi fixes itThe gas supply, pilot and ignition checked in turn until the fault is found, then the failed part replaced.
What you noticeWater pooling under the unit, damp brickwork or rust stains around the base of a storage tank.
How Epi fixes itLeaking valves and fittings replaced. A leak from the tank itself means the system needs replacing, and Epi will say so.
What you noticeWater running from the relief valve drain pipe long after the tank has finished heating.
How Epi fixes itThe valve and the water pressure checked, and a worn valve replaced.
What you noticeA pilot light that keeps going out, a burner that won’t light, or a unit that clicks without firing.
How Epi fixes itThe pilot, thermocouple or ignition parts cleaned or replaced, then the unit test-fired.
What you noticeHot water that runs out early, never gets properly hot or swings between hot and cold.
How Epi fixes itSettings, burner and valves checked, including the tempering valve that mixes the hot water down.
Real Google Reviews
Every review Epi has on Google is five stars. Read what homeowners say about the work in their own words.
What Epi Repairs
Gas hot water systems share a handful of parts that wear out over time. Not sure which one has failed? Describe what the system is doing and Epi will help narrow it down.
Temperature and pressure relief valves that drip, stick or won’t reseal.
Pilot lights on gas storage units that won’t light or won’t stay lit.
Continuous flow units that show a fault code or click without firing.
The valve that mixes hot water down to a safe temperature for the bathroom.
Isolation valves, unions and pipe joints that weep around the unit.
Supply problems at the unit that stop the burner lighting or burning properly.
Step By Step
Five steps from your call to hot water running again. You know what is wrong and what the repair costs before any work starts.
Call or send the form with what the system is doing, its type if you know it, and your suburb.
Small problems can often be talked through over the phone. Bigger ones get an on-site look at the unit.
Epi explains the fault in plain words and gives you a free quote. If a repair isn’t worth it, he tells you.
The failed part is replaced, and the gas and water connections around it are checked.
The unit is fired up and tested, and the work carries a 12 month guarantee on parts and labour.

Honest Advice
A repair makes sense when the tank is sound and one part has failed. Relief valves, pilots, thermocouples and tempering valves can all be swapped on a working system. It is usually the quicker and cheaper way back to hot water.
Replacing makes more sense when the tank itself is leaking, the casing is rusting through or the same faults keep coming back. A storage tank that leaks from its body can’t be patched. Epi tells you which side of the line your system is on, and why.
If a new system is the better answer, he explains the options and what each one involves. You decide with a free quote in hand and no pressure to go ahead. A repair that only buys a few weeks is money better spent elsewhere.
Why Performax
A hot water system brings water, gas and heat together in one unit, so the person working on it matters. Here is what you get when Epi repairs it.
Epi holds plumbing licence PL11241 and gasfitting permit GF24860, so one licensed tradesman covers both sides of a gas hot water system.
Epi tests the unit to find the part that has failed, instead of swapping parts until something works.
Repairs carry a 12 month guarantee on parts and labour, so you’re covered if the fix isn’t right.
You hear what is wrong and what it will cost before any work starts. Then you decide whether to go ahead.
If a system is past saving, Epi says so. You won’t be sold a repair that only buys a few weeks.
Safety comes first with gas. Connections are checked for leaks and the burner is tested before the job is signed off.
Before You Call
Straight answers about gas hot water faults, relief valves and when a repair is worth it. Can’t see your question? Call or send the form.
On a gas system, the usual causes are a pilot that has gone out, an ignition fault, a failed thermocouple or a problem with the gas supply. Hot water system repairs for these faults are often straightforward once the cause is found. Call with what the unit is doing and Epi will help narrow it down.
A small release while a storage tank heats up can be normal. A steady drip or a constant flow is not, and usually means a worn valve or water pressure that is too high. Epi checks both and replaces the valve if it has worn out.
It depends where the leak is coming from. Leaking valves and fittings can be replaced, but a tank that leaks from its body can’t be patched and needs replacing. Epi shows you where the water is coming from before he recommends anything.
Yes. Epi carries out hot water system repairs on gas continuous flow and gas storage units across the Cockburn, Kwinana, Rockingham and Mandurah areas. Rheem is the main brand he works on.
Turn off the gas at the meter or cylinder, open the doors and windows, and don’t light a flame or flick a switch. Building and Energy also asks you to report it to your gas supplier. Once it is safe, Epi can find and fix the problem.
No, every quote is free. Small problems can often be assessed over the phone, and bigger jobs get an on-site look so the quote is accurate. Repairs carry a 12 month guarantee on parts and labour.

Speak to Epi
Tell Epi what the system is doing, whether it is storage or continuous flow, and your suburb. Small problems can often be assessed over the phone, and every quote is free.
Get a Free Repair Quote
Areas Covered
Epi repairs gas hot water systems across the Cockburn, Kwinana, Rockingham and Mandurah areas, from Atwell and Wandi down through Baldivis, Secret Harbour and Lakelands. Not sure if your street is covered? Call and ask.