Great service! The plumber was friendly, professional, and arrived on time. The shower repair was done efficiently, and everything is working perfectly. Very happy with the service and would definitely recommend them!
When It Can’t Wait
Emergency Plumber in Atwell
Need an emergency plumber in Atwell for a burst pipe, a major leak or an overflowing toilet? Epi has 10 years in the trade and holds plumbing licence PL11241. Call, tell him what is happening, and he will help you stop the water first.
Call 0475 144 215
- 5-Star Rated on Google
- LicencePL11241Licensed Plumber
- 10+YearsIn the Trade
- 12 MonthGuaranteeParts & Labour
Get your free quote
Urgent Call-Outs
Plumbing Problems That Can’t Wait
Some plumbing faults can sit until next week. A burst pipe, water coming through a ceiling or a toilet overflowing onto the floor can’t, because the damage grows for as long as the water runs.
Emergency call-outs are part of the all-round plumbing in Atwell Epi offers, alongside drains, leaks, hot water and gas. He works out what has failed, makes it safe and fixes the cause, rather than only the drip you can see.
Property managers and landlords can call on behalf of a tenant too. Photos and a written job report can follow for the owner or an insurer.
Emergency work gets the same standard as a booked job. The fault is repaired properly, tested with the water back on and covered by a 12 month guarantee on parts and labour.
Know What to Do
Common Plumbing Emergencies
These are the calls that shouldn’t wait. Each one has a simple first step you can take before Epi gets there.
Burst Pipe
What you seeWater spraying or pouring from a pipe, a sudden drop in pressure or a wet patch that keeps spreading.
What to do nowTurn the water off at the meter, then switch off power to any wet area at the switchboard if you can reach it safely.
Water Through a Ceiling
What you seeDrips, a bulging stain, or water running down a wall or out of a light fitting.
What to do nowTurn the water off, keep clear of the area under the bulge and switch off power to those lights at the switchboard.
Overflowing Toilet
What you seeWater rising to the rim or spilling onto the floor after a flush.
What to do nowTurn the small tap on the wall behind the toilet clockwise to stop it refilling, and don’t flush again.
Sewage Backing Up
What you seeDirty water coming up through a shower, floor waste or toilet, often with a strong smell.
What to do nowStop using every tap and toilet in the house. If sewage is spilling in the street, call Water Corporation as well.
Split Hose Under a Sink
What you seeWater pouring out of a vanity or kitchen cupboard, often from a flexible hose that has worn through.
What to do nowTurn the small tap under the sink clockwise to close it. If that doesn’t stop the flow, turn the water off at the meter.
From Local Homes
Homeowners on Calling Epi
Epi is 5-Star Rated on Google. Here are a few words from people he has helped.
5-Star Rated on Google
Epi was quick and efficient. Changed out the tap and noticed that one of the other hoses under our sink was worn. Caught it before it burst and saved us a big clean up and bill. Good quality work and reliable, use him for all our maintenance and Reno's from now on.
Had my whole house in Yanchep plumbed by him and his team and couldn’t be happier with the work. Great service, quality workmanship and easy to deal with throughout the job. Would happily recommend them to anyone needing a plumber!
Outstanding Service – Highly Recommended
I couldn’t be happier with the service provided. From start to finish, the plumber was professional, reliable, punctual, and extremely knowledgeable. The quality of the workmanship was excellent, and everything was completed with great attention to detail.
They took the time to explain the work clearly, answered all my questions, and made sure everything was done properly. It’s refreshing to deal with someone who takes pride in their work, genuinely cares about their customers, and goes above and beyond expectations.
If you’re looking for a trustworthy plumber who delivers quality work and outstanding customer service, I highly recommend them. I wouldn’t hesitate to use their services again.
Top class service from start to finish, highly recommend!
While You Wait
Six Steps to Limit the Damage
A few minutes of the right action can save a floor, a ceiling or a cupboard full of belongings. Do what is safe and leave the rest for Epi.
Water Off at the Meter
The main tap sits beside the meter. Close it clockwise to stop water reaching every pipe in the house.
Power Off Near Water
If water is near power points or lights, switch that circuit off at the switchboard, but only if you can reach it dry.
Move What Matters
Lift rugs, electronics and boxes off the floor and away from the water. Start with anything that can’t be replaced.
Stop Using Fixtures
Don’t flush or run taps until the fault is found, especially when a drain is backing up.
Catch and Mop
Buckets under drips and towels along doorways keep water from spreading into other rooms.
Take Photos
Photos of the damage before you clean up help with an insurance claim later.
What to Expect
How an Emergency Call-Out Works
Five steps from the first call to a repair that lasts. You hear what has failed and what the repair involves before it goes ahead.
Call Epi
Explain what is happening, where the water is coming from and your suburb.
Make It Safe
Epi helps you turn the water off at the meter and keep everyone clear of wet power points.
Find the Fault
On site, he tracks down what has failed and explains the repair before he starts.
Repair & Test
The fault is repaired and tested with the water back on. The work carries a 12 month guarantee.
Photos & Report
Photos and a written report are ready for an insurer, a landlord or a property manager if you need them.
Emergency or Not?
When a Problem Can Wait
Call straight away if water is running and you can’t stop it, if water is near electrics, or if sewage is coming back into the house. The same goes for having no water at all while the neighbours still have theirs.
A dripping tap, a slow drain or a toilet that runs after a flush is worth fixing soon, but it can usually wait for a booked visit. Turning off the small tap under a sink or behind a toilet often buys time.
Not sure which one you have? Call and describe it. Epi will tell you honestly whether it needs a visit now or can wait.
A few minutes spent now can save trouble later. Find the main tap beside the meter, check it turns, and show everyone in the house where it is.
Why Performax
What You Get When You Call Epi
An emergency still deserves a proper job. Here is what comes with every call-out.
Licensed Plumber PL11241
Epi holds plumbing licence PL11241 and has 10 years in the trade behind every repair.
The Cause Fixed, Not Patched
A burst pipe or an overflow has a reason behind it. Epi finds it, so the same fault doesn’t come straight back.
12 Month Guarantee
Emergency repairs carry the same 12 month guarantee on parts and labour as every other job.
Paperwork for Insurers
Photos, findings and a written job report for an insurance claim or a property manager’s file. It sets out what failed and what was done to fix it.
Plumbing and Gas in One
Epi holds plumbing licence PL11241 and gasfitting permit GF24860, so one call covers the water side and the gas side.
Straight Answers on the Phone
Honest advice on whether it needs a visit now, and plain words on what the repair involves. No jargon and no surprises once the job is done.
- 10+ Years’ Experience
- 5★ Rated on Google
- $20M Public Liability
- 12 Month Guarantee
Need to Know
Emergency Plumbing Questions
Plain answers for when something has gone wrong. If water is running right now, call instead of reading on.
What counts as a plumbing emergency in Atwell?
Water you can’t stop, water near electrics, sewage coming back into the house or a toilet overflowing onto the floor. If any of these is happening, call an emergency plumber rather than booking a visit for later. A dripping tap or a slow drain can usually wait.
What should I do while I wait for an emergency plumber?
Turn the water off at the meter and switch off power to any wet area if you can reach the switchboard safely. Move belongings out of the way and take photos of the damage before you clean up.
Where is the water meter on my property?
The meter is usually near the verge or along the outside of the property, with the main tap beside it. Turn the tap clockwise to close it, and if it is stiff, turn it anticlockwise first to break the seal.
Do you fix the cause or just stop the leak?
Epi finds out why the pipe or fitting failed and fixes that. A patch that only stops today’s drip tends to fail again, often at a worse time. The repair then carries a 12 month guarantee on parts and labour.
Can I get a report for my insurer after a burst pipe?
Yes, photos, findings and a written job report can be supplied once the repair is done. The insurer then decides what the policy covers. Photos you take of the damage before cleaning up help too.
Should I call Water Corporation or an emergency plumber in Atwell?
Call Water Corporation for a burst main or a damaged pipe in the street. Pipes on the house side of the meter are the owner’s, so a leak there is a job for an emergency plumber. If sewage is overflowing in the street, Water Corporation needs to know too.
Call or Send the Details
Need an Emergency Plumber in Atwell?
For a burst pipe or anything flooding, call rather than sending the form. For a problem that can wait, send the form with what is happening and your suburb, and every quote is free.
- Call0475 144 215
- Emailinfo
@performaxplumbing.com.au - Service areaCovering Cockburn to Mandurah
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Local Call-Outs
Emergency Call-Outs From Cockburn to Mandurah
Emergency call-outs cover Atwell and the suburbs around it, south through Wandi, Baldivis and Rockingham to Secret Harbour, Lakelands and Mandurah. Unsure about your street? Ask when you call.
- Atwell
- Success
- Cockburn Central
- Treeby
- Aubin Grove
- Hammond Park
- Jandakot
- South Lake
- Banjup
- Beeliar
- Wandi
- Baldivis
- Rockingham
- Karnup
- Singleton
- Golden Bay
- Secret Harbour
- Madora Bay
- Lakelands
- Mandurah